Customer Experience Specialist

Company: Awards Trophy World

Location: Miami, FL

Job Type: Full-Time | In-person | Monday–Friday 8:30 AM–5:00 PM Join a Team That Celebrates Success! Awards Trophy World has been a leader in recognition products in South Florida for over 60 years. From trophies and plaques to custom apparel and promotional items, we help people and businesses celebrate their biggest moments. We’re looking for a Customer Experience Specialist who can provide friendly, professional service to walk-in and phone customers in our showroom. If you enjoy helping people, love organized environments, and have a talent for customer communication, this role is for you.

Responsibilities: Welcome customers into our showroom and help them explore product options Answer incoming phone calls and assist with orders Prepare accurate quotes and enter orders into our system Recommend related products to enhance the customer’s experience Build long-term relationships with recurring clients Keep the showroom neat, clean, and well-organized Collaborate with the sales team to meet monthly goals

What We’re Looking For: 2+ years of customer service or retail sales experienceA warm, friendly, and professional attitude Excellent verbal communication and listening skills Fast learner, especially with new product catalogs and systems High attention to detail and organization Strong computer and order-entry skills Bilingual (English/Spanish) is a plus!

What We Offer: Competitive pay (based on experience)Performance bonuses Paid vacation and holidays Accident and disability insurance Friendly, respectful workplace culture No weekends – Monday to Friday, 8:30 AM to 5:00

PM How to Apply: Email your resume to:e.levy@awardstrophyworld.com or p.zambrano@awardstrophyworld.com Call (305) 763-2922 and ask for E. Levy To learn more about us: www.awardstrophyworld.com\nCompany

Description: Awards Trophy World has been a leader in recognition products in South Florida for over 60 years. From trophies and plaques to custom apparel and promotional items, we help people and businesses celebrate their biggest moments.

Company Description: Awards Trophy World has been a leader in recognition products in South Florida for over 60 years. From trophies and plaques to custom apparel and promotional items, we help people and businesses celebrate their biggest moments.