Guest Services Supervisor - Hostel Front Desk Lead

Posted yesterday

american youth hostelsMillbrae (CA)

First-Line Supervisors of Personal Service Workers Hotels (except Casino Hotels) and Motels

SENIORITY

Mid

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About the role

Hostelling International USA in San Francisco is seeking a Guest Service Supervisor to lead the front desk team and ensure smooth operations. You will manage shift coverage, supervise staff, and handle deposits while delivering friendly service to travelers from around the world. The role requires strong customer service, supervisory experience, and knowledge of reservation systems. Benefits include health coverage, retirement options, and opportunities for growth within HI USA.

Before you apply

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Your profile is current

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.