Technical Support Engineer II: Escalation & Resolution

Posted yesterday

rxinsiderDublin (OH)

Computer Systems Engineers/Architects Computer Systems Design Services

SENIORITY

Senior

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About the role

RXinsider LTD. is seeking a Technical Support Engineer II to independently own complex investigations across pharmacy platforms, software, and hardware. You will troubleshoot across Windows/Linux environments, databases, and integrations, coordinating with Incident Management and Product teams to deliver timely resolutions. Responsibilities include leading priority incidents, validating fixes, and contributing to knowledge management while maintaining security and change-control practices.

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