Spa Associate

Posted 2 days ago

hand stone 1670 e cheyenne mountain blvd colorado springsColorado Springs (CO)

Spa Managers Other Personal Care Services

SENIORITY

Entry

SALARY

$15.16 - $18 per hour

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About the role

Job Description

Benefits: 401(k) Bonus based on performance Employee discounts Training & development Wellness resources Flexible schedule

Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa - Colorado Springs South, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

Provide excellent customer service to members and guests, while building relationships that last
Welcome and greet all members and guests upon arrival
Answer phones; schedule appointments; sell memberships, gift cards, and upgrades; and file documents
Meet membership sales goals
Detailed knowledge of the menu of services – don’t worry, we’ll train you!
Capable of working flexible hours
Effectively communicate sales, promotions, and service options with clients
Maintain a professional and clean work environment & appearance
Bring a positive and energetic attitude
Perform various other duties as assigned

What’s in it for you? Competitive Compensation - hourly wage PLUS commissions. Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

Must have a high school diploma or equivalent
Must be 18 years old or older
Must be exceptionally organized and have great attention to detail
Must be a strong team player with the ability to work independently with minimal supervision
Excellent personal appearance and possess good verbal and written communication skills
Ability to handle stressful situations professionally and multitask with ease, all while focusing on the guest

Compensation: $15.16 - $18 per hour

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