Account Associate - State Farm Agent Team Member

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zach butler state farm agentPekin (IL)

Insurance Claims and Policy Processing Clerks Insurance Agencies and Brokerages

SENIORITY

Junior

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About the role

Benefits: Salary Plus Commission

License Reimbursement Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY: I’ve been in the insurance industry since 2012 and opened my State Farm agency in 2020. Our team includes four full-time employees, one part-time team member, and myself — a group that takes pride in providing outstanding service and building lasting relationships with our customers. We offer retirement with matching, group life insurance, PTO, and an excellent work-life balance that allows our team to thrive both personally and professionally. I’m also actively involved in the Chamber of Commerce, Kiwanis International, and my church. I believe strongly in giving back to the community we serve. We make it a priority to foster a supportive, rewarding office environment. We enjoy frequent office meals and treats, and we celebrate wins through generous promotions, bonuses, and other incentives that reward dedication and results. If you’re looking for a positive, team-oriented workplace that values growth, balance, and purpose — you’ll feel right at home here.

ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Zach Butler - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES: Manage client accounts and update information in the database.

Assist clients with policy changes and inquiries. Process insurance claims and follow up with clients on claim status. Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS: Strong organizational skills and attention to detail.

Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

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