Regional Manager
pinnacle searchIndian Orchard (MA)
Regional Manager
Posted 3 days ago
pinnacle searchIndian Orchard (MA)
SENIORITY
Manager
About the role
Regional Manager | Multi-Location Operations
Location:
New England - The candidate must reside in one of these areas and be comfortable traveling in the same area (Connecticut, Rhode Island, & Southern Vermont)
Industry: Residential & Commercial Services
About the Opportunity:
Our client is an established, growing organization in the residential and commercial services industry seeking an experienced General Manager to oversee multiple locations throughout the New England region. This position offers the opportunity to lead branch operations, develop management teams, drive profitable growth, and improve operational performance across a multi-location business. The ideal candidate brings strong P&L management experience, a hands-on leadership style, and a proven track record of driving results in a route-based, recurring revenue, or field services environment.
Key Responsibilities:
- Provide leadership, coaching, and development to Branch Managers across multiple locations.
- Drive revenue growth, profitability, operational efficiency, and customer retention.
- Oversee branch-level P&L performance, budgeting, and key operating metrics.
- Partner with branch leadership to strengthen sales execution and business development.
- Identify opportunities to improve productivity, service delivery, and overall branch performance.
- Build high-performing teams through talent development, employee engagement, and accountability.
- Ensure consistent execution of company operating standards, safety practices, and customer service expectations.
- Support business expansion and integration initiatives as needed.
- Ideal Candidate Profile8–10+ years of progressive leadership experience in a multi-location, branch-based, or field services business.
- Bachelor's degree required
- Demonstrated P&L ownership and a track record of improving financial and operational performance.
- Experience leading and developing Branch Managers, General Managers, or field operations teams.
- Background in recurring revenue, route-based services, or high-volume residential and commercial service businesses.
- Strong understanding of labor management, customer retention, sales effectiveness, and operational KPIs.
- Ability to balance strategic leadership with hands-on operational involvement.
- Strong communication, problem-solving, and team development skills.
Relevant Industry Experience: We welcome candidates from a variety of service-based industries, including:
- Pest Control and Lawn Care
- Landscaping and Outdoor ServicesHVAC, Plumbing, and Residential Home Services
- Uniform, Linen, and Facility Services
- Other Route-Based or Recurring Revenue Service Businesses
We are particularly interested in leaders who have successfully managed multi-location operations, developed strong teams, and delivered measurable business results.
Why Consider This Opportunity?
This position offers the opportunity to join a growing organization, lead an established regional operation, and make a meaningful impact on business performance and team development.
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