Senior Performance Analytics Consultant

Senior Performance Analytics Consultant Location: The Hartford (Hybrid or Remote work arrangement. Candidates near an office expected to work in‑office 3 days a week. Remote candidates maintain current arrangement.) Description: The Claims Liability Performance Analytics team is seeking a Senior Performance Analytics Consultant to join the Auto Bodily Injury (ABI) analytics team. This role focuses on analyzing operational and financial trends for auto bodily injury claims across Personal and Business Insurance. It requires strong analytical expertise and strategic thinking to transform complex data into actionable insights that influence business decisions. Responsibilities Identify and drive meaningful improvement within the Auto Bodily Injury Claims organization, focusing on severity management, litigation strategies, and customer experience. Connect newsworthy macro trends to auto BI claim trends and operational performance (e.g., medical inflation, rising attorney involvement, evolving regulatory environments, and demographic shifts impacting injury patterns). Drive progress on the most critical initiatives in Auto BI claims through engagement in various MBR, HOTL, etc., meetings, serving as an independent assessment for initiative health and benefit realization. Collaborate with segment and actuarial leaders sharing insights at monthly collaboration meetings, discussing frequency/severity trends, reserve adequacy, and predictive modeling for injury outcomes. Develop presentation material regularly reviewed by the executive leadership team, highlighting performance metrics, emerging risks, and strategic recommendations for Auto BI claims. Qualifications Bachelor’s degree preferred; experience in data or performance analytics a plus. Expertise in data analytics with proficiency in tools for exploration, analysis, and visualization (e.g., Snowflake, Oracle, Excel, Tableau Desktop/Server, ThoughtSpot). Strong foundation in data analysis and AI literacy. Proficiency in SQL (required); Python preferred. Ability to collaborate with business partners to deliver actionable insights using critical thinking and strategic decision‑making. Excellent communication skills and ability to build trusted partnerships. Skilled at managing multiple projects, prioritizing effectively, and aligning plans to business objectives. Ability to lead without formal authority, working independently and in team environments. Demonstrated adaptability and resilience in response to evolving operational, industry, and technological trends. Customer‑focused, translating needs into innovative, actionable solutions through problem‑solving and creativity. Proven track record of delivering innovative data solutions with measurable outcomes. Familiarity with Agile methodology is a plus. Compensation The listed annualized base pay range is $94,000 - $141,000. Actual base pay may vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short‑term or annual bonuses, long‑term incentives, and on‑the‑spot recognition. Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age #J-18808-Ljbffr