Barista

Position Type: (Full time)

Company Description: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Position Summary: What You Will Accomplish Primary Responsibilities Greet guests and provide friendly, efficient customer service. Prepare and serve coffee, espresso beverages, and food items according to recipes and quality standards. Take guest orders, process payments through the POS system, and accurately handle cash and credit transactions. Upsell food and beverage items to enhance the guest experience and increase sales. Maintain a clean, organized, and fully stocked work area. Follow all food safety, sanitation, health department, and company safety policies. Report equipment issues, safety concerns, and guest concerns to management. Resolve guest concerns professionally or escalate them to a supervisor when needed. Maintain punctuality and reliable attendance.

Qualifications: Previous barista or food service experience preferred. Knowledge of coffee beverages, food preparation, and customer service standards. Strong communication, organization, and multitasking skills. Basic math and computer/POS skills. Ability to work weekends, holidays, and flexible shifts. Current Food Handler Card or ability to obtain one within 30 days. Professional appearance and positive attitude.

Physical Requirements: Ability to stand and walk for extended periods. Frequently lift up to 20 lbs. and occasionally up to 50 lbs. Work in a fast-paced environment with exposure to hot equipment, cold storage, cleaning chemicals, and varying temperatures. Ability to safely operate food service equipment while following all safety procedures. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.