Global GIS Customer Success Manager | Low-Touch Renewals
planet labs pbcMillbrae (CA)
Global GIS Customer Success Manager | Low-Touch Renewals
Posted 4 days ago
planet labs pbcMillbrae (CA)
SENIORITY
Mid
About the role
Planet Labs PBC is seeking a Customer Success Manager on the Global Tech Touch team to manage global small-customer relationships in the EMEA and AMER regions. This full-time hybrid role requires presence in San Francisco or Arlington, VA offices three days a week.
You will drive value realization through a low-touch model and serve as the customer advocate with deep knowledge of remote sensing and GIS products.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.