Senior Epic Configuration Analyst (Clinical)
hiretalentTacoma (WA)
Senior Epic Configuration Analyst (Clinical)
Posted today
hiretalentTacoma (WA)
SENIORITY
Manager
About the role
Job Description:
The Senior Configuration Analyst – Clinical focuses on accessing and configuring an application or system that is integrated with business processes/data and IT infrastructure — including building modules, developing tables/reports, and creating complex functions. Work assignments involve moderately complex to complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Responsibilities can include advising the business, evaluating requests, implementing new features and changes, troubleshooting, resolving testing issues, configuring processes and experiences, integrating, developing interfaces, and maintaining documentation. The role begins to influence department strategy, makes decisions on moderately complex to complex issues regarding technical approach, and works without direction — exercising considerable latitude in determining objectives and approaches. This position reports to the Associate Director, Product Management.
What You'll Do:
- Configure and maintain Epic workflows including letters, work queues, and routing rules
- Gather and translate business and clinical requirements into configuration specifications
- Facilitate design sessions to support compliant and user-focused workflows
- Analyze change requests and recommend scalable, standardized configuration solutions
- Maintain configuration documentation, testing evidence, and decision records
- Develop and execute testing systems and support end-to-end validation activities
- Support UAT execution, defect resolution, and business approval processes
- Coordinate configuration, testing, defect management, and release activities with project teams
- Support go-live readiness, cutover planning, and operational deployment activities
- Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework
- Strategic thinking and planning capabilities; organized and detail-oriented
- Ability to use appropriate problem solving, research and analysis tools
- Proficient with Data Analysis — understanding data and how to interpret and use itDemonstrated ability to articulate ideas effectively in both written and oral forms, interacting effectively with people at all levels within a team, internal and external
- Enthusiasm and motivation essential; a confident change-agent; strong selling and presentation skills (oral and written)
- Experience facilitating with mixed teams and indirect matrix teams
- Ability to identify gaps in process performance and recommend process improvements
- Ability to work with internal support groups to drive business results
Required Qualifications:
- Must have Epic analyst certification including Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet LinkTravel is required
- Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments
- Must have 5 or more years of professional experience in Product Management, Health Informatics, Business, Computer Science, Engineering, or a related field OR a bachelor's degree in one of these fields
- Ability to pivot and operate in ambiguous fast-paced environment1 or more years of experience supporting Utilization Management workflows
- Experience with analytical and problem-solving skills with the ability to interpret and apply data insights
- Effective written and verbal communication skills with the ability to collaborate across cross-functional teams and organizational levels
Preferred Qualifications:
- Working knowledge and experience in healthcare systems
- Experience in user provisioning
- Additional EPIC analyst certification/accreditations as they relate to business functions (care management, etc.)Previous experience operating in electronic health records (e.g. Epic, Cerner)
- Experience building digital capabilities
- Results driven
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