Client Services Supervisor: Technical Support & SLAs

Posted yesterday

global paymentsAtlanta (GA)

First-Line Supervisors of Office and Administrative Support Workers Other Activities Related to Credit Intermediation

SENIORITY

Senior

About the role

Global Payments seeks an experienced leader to manage the technical client service team, set policies, and drive solutions for client issues in alignment with contractual obligations. The role partners with Technical and Account Management to deliver client-centric services, monitor SLAs, and develop strategies that convert support activities into revenue opportunities across the global payments ecosystem.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.