Experienced Executive Host-Omaha

Job Type: Full-time | Varying schedule based on business needs

Salary Range: Salary

Position Summary: The Executive Host is responsible for developing, managing, and coordinating programs that attract and retain mid- to high-limit gaming guests, ensuring exceptional guest satisfaction and repeat visitation. This role builds and maintains strong player relationships, delivers personalized service, and supports revenue growth through targeted guest engagement and VIP program execution while ensuring compliance with all company policies, internal controls, and regulatory requirements.

Key Responsibilities: Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming Develop and maintain relationships with mid- and high-limit gaming guests to drive loyalty and repeat visits Market gaming products, amenities, promotions, and property offerings to targeted guests Greet guests and participate in social events, promotions, and VIP functions Track guest visits, arrange accommodations, and issue complimentary offerings within established guidelines Manage and promote Player’s Club enrollment and related loyalty programs Maintain accurate guest histories and player tracking data for future marketing efforts Protect guest rewards, credit lines, and account integrity in accordance with policy Resolve guest complaints and service issues in a timely, professional, and courteous manner Coordinate VIP services including food, beverage, transportation, cross-property events, and special experiences Maintain a visible presence on the gaming floor and at VIP events to engage high-value guests Drive gaming revenue growth through targeted outreach, networking, and telemarketing efforts Review activity reports and financial performance data to assess progress toward goals and adjust strategies as needed Represent the company at promotional events, entertainment functions, and sponsored activities, both on and off property Stay informed on gaming machines, player tracking systems, promotions, entertainment offerings, and competitor activity Attend meetings and collaborate with internal departments to support marketing and player development initiatives Perform other duties as assigned Qualifications & Experience

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Preferred: College degree in Marketing, Hospitality, Business, or related field

Why Join This Team? A mission-driven culture focused on economic development and community impact

Our Commitment to Diversity: Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Preference may be extended to persons of Indian descent in accordance with applicable laws.