Account Manager

Core Responsibilities: New Account Sales Meet directly with prospective residential estate clients to discover property goals, assess site conditions, and establish initial client relations. Develop and estimate custom, comprehensive estate care programs tailored to the specic needs of the clients and the properties. Present formal maintenance contracts to clients, navigate revisions, and close new sales agreements. Relationship Building, Client Retention & Enhancement Sales Perform proactive, consistent and timely property walkthroughs with existing clients to review garden health, ensure meticulous quality standards, and secure long-term contract loyalty. Identify upgrade & enhancement opportunities on new & existing estates and build precise, itemized estimates for enhancement projects. Present proposals to clients, close sales contracts and manage enhancement projects. Client Communication, Account Management & Financial Oversight Serve as the primary point of contact for your account portfolio, keeping clients fully informed throughout the ongoing account lifecycle. Direct project & planting layouts, to ensure enhancement design specications are executed awlessly. Procure premium plants, custom hardscape materials, and specialized site equipment ahead of production timelines Coordinate seamlessly with Field Supervisors and Crew Leaders to translate client design expectations into actionable eld maintenance schedules. Manage overall maintenance routing eciency, track ongoing job costing data, and handle client change-orders proactively in real time. Oversee the portfolio billing lifecycle: generate timely invoices based enhancement completion, track accounts receivable (A/R) for maintenance contracts & enhancement projects, and manage client collections to secure positive project cash ow. Qualications & Skills

Experience: 3-5+ years of experience in high-end residential landscape maintenance management, green-industry contract sales, or premium estate property management. Financial Competence: Proven capability estimating custom service work, managing multi-property recurring revenue budgets, and professionally handling billing and A/R collections. Horticultural & Technical Savvy: Strong understanding of Northern California plant materials, organic ne gardening practices, tree/shrub pathology, microclimates, and smart irrigation systems. Prociency with digital estimating/accounting software. Client Excellence: Elite relationship-building skills with a background providing consultative, high-touch communication to clients and trade partners. Exceptional conict-resolution skills.

Soft Skills: Exceptional organizational skills with the ability to pivot seamlessly from a prospective sales presentation to a technical eld diagnostic meeting with production teams. Compensation & Benets

Base Salary: $125,000 / year plus company-wide prot sharing. Health Benets: Medical, Dental & Vision insurance plans. Retirement: 401(k) plan with company match. Paid Time Off: Vacation & Paid Sick Leave Company Vehicle:provided for site visits & professional use.