Collections Specialist

Responsibilities: • Manage the collections process to ensure timely and effective recovery of outstanding payments.• Implement and enforce collections strategies to minimize bad debt and improve cash flow.• Identify areas for process improvement and implement solutions to enhance overall efficiency• Address client inquiries and concerns regarding billing and collections• Actively communicate with clients via telephone and email to facilitate the collection of overdueinvoices.• As needed, provide AR reports for client accounts to Responsible Attorneys and/or Management• Attend monthly accounts receivable meetings with billing attorneys.• Provide regular daily and weekly status updates to Director of Client Accounts; CFO and COO.• Assist with preparation of daily bank deposits, check scans, and accurately record cash receiptsin accounting system.• Undertake additional accounting and collection-related tasks as needed by the Director of Client Accounts, CFO and COO.

Qualifications: • Bachelor's degree required• Minimum of 5 years of experience within a law firm environment is a must• Proficiency with Surepoint, LMS+ or similar accounting software, required• Exceptional organizational, interpersonal and communication skills• Ability to prioritize and work in a fast-paced, multi-faceted environment• Extreme attention to detail and follow up tasks• Be able to multi-task and be a team player• Intermediate Excel Skills Required