AI Operations Lead - Fintech Customer Experience
Posted 2 days ago
majorityDoral (FL)
Financial Clerks, All OtherOther Activities Related to Credit Intermediation
SENIORITY
Senior
About the role
A digital financial services company in Miami seeks an AI Operations Specialist to enhance customer service through AI integration. The role requires bilingual proficiency in Spanish and English, exceptional communication skills, and a proactive approach to problem-solving. Responsibilities include monitoring AI performance, working alongside various teams, and improving operations. The company values diversity and offers a dynamic startup environment.
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A number in mind
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Your notice period
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