Overnight Network Control Center Analyst

Posted 2 days ago

mt bankBuffalo (NY)

SENIORITY

Senior

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About the role

M&T Bank Corporation in Buffalo, NY is seeking a Network Control Center professional for overnight shifts. The role serves as the primary contact for failed events and change assistance, performing immediate impact analysis and ticket management across the NCC queue. Responsibilities include documenting notes, managing alerts, and ensuring timely escalation and turnover reporting. Strong communication with Help Desk and vendors is required to maintain service continuity.

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