Customer Care Manager - Service Operations Lead

Posted 7 days ago

anthony lutsik state farm agentArlington (VA)
First-Line Supervisors of Personal Service WorkersInsurance Agencies and Brokerages

SENIORITY

Senior

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About the role

Anthony Lutsik - State Farm Agent in Arlington, VA is looking for a Customer Care Manager to oversee daily service operations and ensure a positive customer experience. You will coordinate team communication, handle inquiries, and support policy updates and billing questions. The ideal candidate excels in communication, organization, and working with a community-focused team. State Farm licenses are required, and a commitment to service excellence is essential for growth and community impact. #J-18808-Ljbffr

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