Remote Warranty Operations Leader

Posted today

porchSeattle (WA)

General and Operations ManagersTelemarketing Bureaus and Other Contact Centers

SENIORITY

Manager

About the role

Porch Group is seeking a Head of Operations, Warranty to lead two core functions—claims operations and contractor network management—and scale our home-warranty business with a focus on process excellence, cost control, and regulatory compliance. You will build a high-performing team, establish KPIs, and partner with Accounting, Product, and Legal to drive performance and customer outcomes across the US. #J-18808-Ljbffr

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.