Scheduler
Scheduler
Posted yesterday
SENIORITY
Senior
About the role
- Responsible for answering, screening, and directing calls on a multi-line phone system in a courteous and professional manner.
- Responsible for retrieving messages throughout the day and forwarding messages to appropriate staff.
- Schedules cases with surgeon offices and or facilities in a multi-provider office.
- Performs clerical duties for physician office and corporate office when need.
- Follows all HIPAA standards, policies and procedures and maintain patient confidentiality in accordance to policy and procedure and HIPAA requirements
- Punctual and regular attendance is an essential responsibility at NPHProvide a high level of customer service
- Coordinates next day's schedule with physicians
- Create and maintains daily/monthly call, meeting and vacation schedules and distribute accordingly.
- Enter schedules into database and distribute (fax, email, and mail) to appropriate staff, clinician and/or appropriate hospital personnel.
- Fill all open shifts and emergency openings as they arise.
- Negotiate with clinicians.
- Upload and update website with scheduling information daily
- Run and/or create various reports for management.
- Educate new clinicians on scheduling protocols and guidelines
- Interfaces with site scheduling administrators to ensure coverage needs are met
- Reconcile clinician hours and submits reports to payroll department and provide analysis as needed
- After hour's on-call duty may be required
- Adhere to all company policies and procedures.
- Demonstrated ability to be courteous and respectful when interacting with patients and family members
- Ability to effectively present information and respond to questions from groups of managers, patients, and the general public
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to define problems, collect data, establish facts, and draw valid conclusions
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
