3rd Party Collections Specialist (Telco)
$17.00 - $20.00 per hour
Apply3rd Party Collections Specialist (Telco)
Posted 9 days ago
SENIORITY
Junior
SALARY
$17.00 - $20.00 per hour
About the role
- As a 3rd Party Collections Specialist, you will manage and recover outstanding debts on behalf of client organizations, using your communication and negotiation skills to drive successful outcomes.
- Contact consumers regarding past-due accounts on behalf of clients
- Negotiate repayment plans and resolve outstanding balances
- Handle high-volume inbound and outbound calls professionally
- Investigate and resolve account disputes
- Analyze account histories to determine appropriate collection strategies
- Maintain accurate and compliant account documentation
- Minimum 2 years of 3rd-party collections experience.
- Strong communication and negotiation skills
- Detail-oriented with a problem-solving mindset
- Ability to manage multiple accounts effectively
- Bilingual Spanish skills are a plus
- Work Environment
- Professional, respectful, and team-oriented culture
- Opportunities for advancement and career growth
- Performance-driven rewards and recognition
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
