Skip to main content
David Careers

Asset Protection Detective, Montgomery Mall - Full Time

Posted 2 days ago

macysBethesda (MD)
Retail Loss Prevention SpecialistsAll Other General Merchandise Retailers

SENIORITY

Mid

Apply (opens in a new tab)

About the role

Asset Protection Detective Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview: Our Asset Protection Security team uses advanced technology and analytics tools to reduce shortages and protect our bottom line. As an Asset Protection Detective, you will have the opportunity to receive expert training and develop your skills in this role. You will create and foster relationships with store teams and law enforcement agencies. Our goal is to protect company assets while maintaining a safe, customer-centric shopping environment.
What We Can Offer: YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: merchandise discounts, performance-based incentives, annual merit review, and an Employee Assistance Program with mental health counseling and legal/financial advice.
What You Will Do:
  • Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees
  • Understand and leverage de-escalation tools in order to provide a safe and secure environment for our customers and colleagues
  • Recover stolen merchandise
  • Research and provide statements and evidence to support investigations
  • Prepare reports on theft incidents, investigations, and audits
  • Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation
  • Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement
  • Testify in court for criminal and civil cases
  • Train colleagues on protocols to help protect company assets
  • Respond to alarm conditions and work on special assignments
  • Facilitate first aid for customers and colleagues
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Who You Are:
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • A resourceful self-starter who can adapt quickly to changing priorities
  • Ability to communicate and share information with diverse groups of customers and peers
  • Enjoy working as part of a team, as well as independently
  • Obtain and maintain required licenses, trainings, and certifications
  • High School Diploma or equivalent
  • Essential Physical Requirements You Will Perform
  • Walking, standing for extended periods; bursts of quick movement
  • Apprehension of subjects in accordance with company policy
  • Requires hearing, close vision, color vision, and ability to adjust focus
  • Occasional stooping, kneeling, crouching, and reaching above eye level
  • Ability to spend long periods of time in enclosed areas
  • Lifting and moving items up to 30 pounds
About Us: This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this