IT System Engineer - Desktop support, end-user with having Data Center

Posted today

techwizensSan Diego (CA)

Network and Computer Systems Administrators Computer Systems Design Services

SENIORITY

Mid

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About the role

IT System Engineer - Desktop support, end-user with having Data Center This role supports daily IT operational activities across multiple technology domains. The resource will provide hands‑on assistance with PLM systems, desktop/end‑user support, Active Directory, server administration, phone system maintenance, new‑hire onboarding, and executive support, ensuring stable and efficient IT operations for the business.

Responsibilities: Execute day‑to‑day IT system administration tasks as directed by the hiring manager Provide desktop and end‑user support, including troubleshooting hardware/software issues Perform Active Directory user management and access administration Support server operations and routine maintenance activities Assist with phone system configuration and issue resolution Facilitate new‑hire onboarding, including account setup and equipment support Deliver on‑site or remote executive support as needed Coordinate with cross‑functional IT teams to resolve issues efficiently Maintain documentation of procedures, incidents, and configurationsQualificationsHigh School Diploma/GED 3+ years' experience with Data Center/Raised Floor/Critical Facility space and support teams 3+ years' experience working in a data center environment or equivalent technology background 3+ years working experience with Microsoft Office Suite Bachelor's Degree in IT (Preferred) Hands‑on experience supporting IT infrastructure and operational environments Experience with PLM tools, ITIL practices, ticketing systems (e.g., ServiceNow), basic networking concepts Prior healthcare/enterprise environment exposure Familiarity with automation or scripting for operational efficiencySkillsSystem Administration Desktop Support Active Directory Server Support Phone System Support Executive SupportSeniority level Mid‑Senior level Employment type Contract Job function IT Services and IT Consulting

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