About the role

Job Title: Counter Sales Associate
Reports to: Branch Manager
About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day.
Responsibilities: Delivers premier, front line customer service by greeting, providing information, answering questions and/or offering assistance to customers, vendors and general public. Responds to and provides customers with timely and accurate information regarding products and their applications. Initiates customer sales orders and receives and processes warranties and credit returns. Determines product required by customer and suggests alternatives and/or additional items related to customer orders. Selects appropriate product from stock if needed. Follow up on billing issues, received

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