Operations Manager
greencoreCharlotte (NC)
About the role
Why Greencore? Following our combination with Bakkavor in January 2026, Greencore is now one of the leading convenience food manufacturers across the UK and the United States and is united by a simple purpose: to make every day taste better. We are a fast-growing, high-energy food business powered by more than 28,000 colleagues across 36 manufacturing sites and 21 distribution locations across the UK and the US. Every day, our teams bring fresh, high-quality, ready-to-enjoy food to millions of consumers. In the United States, our operations focus on fresh prepared foods across 4 manufacturing sites. Our facilities are fast-paced, high-volume environments where teamwork, reliability, and problem-solving matter, and where employees have real opportunities to grow their careers. We’re proud of what we make, how we make it, and the people who make it happen.
JOB SUMMARY:
Plans, directs, and controls all production-related activities; organizes and manages staff; and assist in the establishment of performance objectives and standards by performing the following duties personally or through subordinate supervisors. The Production Manager will also be responsible for achieving productivity and accuracy goals, and successfully meeting internal quality and safety requirements as well as customer needs.
COMPETENCIES:
Leadership. Project Management. Time Management. Technical Capacity. Flexibility.
Budget and Cost Control:
Problem Solving/Analysis.
Customer Focus.
Decision Making.
People Development
Teamwork Orientation:
High degree of Integrity and EthicsESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:
- Reviews production orders or schedules to ascertain product data such as types, quantities, and specifications of products and scheduled delivery dates in order to plan department operations.
- Plans production operations, establishing priorities and sequences for manufacturing products.
- Prepares operational schedules and coordinates manufacturing activities to ensure production and quality of products meets specifications.
- Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
- Manage and evaluate machine resources to ensure productivity and minimal downtime
- Strive to reduce expenses and increase productivity across all product lines
- Provide motivation, support, and guidance to all employees
- Communicate any problems or obstacles to senior management
- Establish workflow policies that enhance speed and efficiency without compromising product safety or integrity
- Create schedules for employees to ensure optimum staffing levels
- Enforce and comply with Good Manufacturing Practices (GMP), Good Laboratory Practices (GLP), safety guidelines, and quality assurance and food safety programs
- Reviews ongoing performance results against targets. Takes corrective measures with authorization, escalate as needed.
- Participates in daily, weekly, monthly, and annual planning processes as appropriate.
- Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
- Maintains a favorable working relationship with all other company employees.
- Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
- Maintains a qualified staff.
- Communicates areas of accountability and performance expected of personnel assigned
- Determines standards of performance as a basis for reviewing the progress of personnel assigned.
- Recommends salary adjustments, transfers, promotions, and dismissals.
- Ensures proper training of personnel assigned.
- Fosters a cooperative and harmonious working climate conducive to maximizing employee morale and productivity.
- Develops individuals for future advancement.
- Regular Attendance is an essential job function.
SUPERVISORY RESPONSIBILITYThis position manages all employees within the department and is responsible for their performance management and hiring. FOOD SAFETY AND QUALITY RESPONSIBILITIESResponsible for oversight of their areas of responsibility of the plant’s Food Safety & Quality Management Systems. This position provides oversight and guidance to staff members to ensure the manufacturing of quality food and is responsible for identifying product that does not meet the food safety and quality requirements of the company, and preventing its distribution.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCEBachelor's degree in operations management, Business Administration, or related field.5-7 years of previous operations management experience, including forecasting, schedulin, g and real-time operations management, or equivalent combination of education and experience. Experience working in an industry regulated by the FDA and/or USDA preferred.
ADDITIONAL SKILLS:
- Knowledge and experience in production and manufacturing processes and techniques
- Knowledge of raw materials
- Knowledge of health and safety standards and compliance
- Knowledge of process improvement techniques and process development
- Knowledge of business, finance, and management principles
- Knowledge of human resource principles and practices
- Solid computer skills LANGUAGE SKILLSStrong communication skills (verbal and written) with the ability to communicate in English are required. Proficiency in the Spanish language is a plus, but not required.
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations.
Has the ability to write reports, business correspondence, and procedure manuals.
Has the ability to effectively present information and respond to questions from groups of managers, clients, customers, and production employees. Bilingual English/Spanish preferred.
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