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David Careers

Remote Call Center Team Lead - Customer Care

Posted today

verizonLivingston (NJ)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

SALARY

$73,000 - $126,000 per year

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About the role

Verizon is seeking a remote Customer Care Team Lead to guide and develop a staff delivering outstanding service. You will manage a team handling device, billing, and related inquiries, ensuring quick issue resolution and high-quality interactions. The role allows remote work with occasional in-person trainings, requires 40 hours weekly, and favors candidates within 75 miles of the listed location. Strong leadership and customer-service experience are essential.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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