Remote Senior Customer Success Manager (Puerto Rico)

Posted yesterday

shpe houstonEast Boston (MA)

Sales Managers Process, Physical Distribution, and Logistics Consulting Services

SENIORITY

Manager

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About the role

Axon is seeking a Senior Customer Success Manager to manage relationships with large, enterprise-level customers from Puerto Rico in a remote capacity. You will lead onboarding, set success criteria, and work with Sales, PS, Support, and Product to ensure outcomes align with customer goals. Travel is 25-35% as needed. You will build trusted partnerships, conduct executive reviews, and drive adoption of Axon products while identifying renewal and upsell opportunities.

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