Office Administrator

Location: Honolulu, HI

Work Environment: Onsite

Employment Type: Long-term contract (3 years)

Openings: Multiple positions available

Job Description: We are hiring for multiple onsite opportunities supporting a high-volume document imaging and production operation in Honolulu. We have openings ranging from hands-on document scanning and production work to site leadership and operational oversight. Depending on experience, candidates may be considered for either a Site Lead or Scan Operator / Document Imaging Associate position. Site LeadThe Site Lead oversees the day-to-day workflow of the document imaging operation and helps ensure production, quality, and service expectations are consistently met.

Responsibilities: Manage incoming work and production workflow to meet established service levels. Oversee document preparation, scanning, indexing, and quality processes. Train and coach employees on production processes and job requirements. Perform routine audits and quality checks. Troubleshoot operational, scanning, PC, and basic network issues. Communicate with customers regarding project requirements, timelines, and service expectations. Assist with client or operational escalations. Track operational performance and provide reporting to management and customers.

Site Lead Qualifications: Associate degree, bachelor’s degree, or 5+ years of equivalent experience. Experience leading or managing a production operation. Experience training employees on production processes. Strong customer communication and interpersonal skills. Experience handling issues or conflicts in a fast-paced environment. Strong Microsoft Office skills, including Excel and PowerPoint. Ability to troubleshoot common PC, application, or network issues. Experience operating, maintaining, and troubleshooting scanning equipment. Ability to lift and move up to 50 pounds.

Scan Operator / Document Imaging Associate: The Scan Operator supports the day-to-day document imaging process, including document preparation, scanning, quality control, and file reassembly.

Responsibilities: Prepare and organize documents for scanning and imaging. Operate scanning equipment and process documents accurately. Monitor equipment and address basic jams or scanning issues. Reassemble documents after scanning while maintaining document integrity. Perform quality checks to ensure scans are complete, straight, legible, and accurate. Identify and correct basic image-quality or equipment issues. Maintain accurate separation and organization of electronic files. Scan Operator Qualifications1–2+ years of relevant experience. Experience in document imaging, scanning, production, records management, or a similar environment. Experience using scanners, copiers, computers, or similar office equipment. Basic to intermediate Microsoft Office skills. Strong attention to detail and ability to perform repetitive, quality-focused work. Ability to operate, clean, calibrate, and perform basic maintenance on scanning equipment. Ability to lift and move up to 50 pounds. Who We’re Looking ForWe’re looking for reliable, detail-oriented individuals who are comfortable working in an onsite production environment. Candidates with backgrounds in document imaging, scanning, records management, print operations, production, reprographics, mailroom operations, or high-volume administrative processing are encouraged to apply. Candidates will be considered for the position that best aligns with their experience and background.