Guest Experience Service Manager - Luxury Cinema

Posted today

cinepolis cinemas usaSan Mateo (CA)

First-Line Supervisors of Personal Service Workers Motion Picture Theaters (except Drive-Ins)

SENIORITY

Mid

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About the role

Cinépolis Cinemas USA in Dallas, TX is seeking a Service Manager to oversee daily front‐of‐house operations, ensure guest service excellence, and coach service teams across auditorium, lobby, and concessions. This full‐time, on‐site role requires coordinating with projection, kitchen, and bar teams, maintaining safety and cleanliness, handling scheduling and training, and driving guest satisfaction through strong leadership.

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