Customer Service Specialist
Posted 4 days ago
goddard company public relations marketingEast Lansing (MI)
Customer Service RepresentativesOffice Administrative Services
SENIORITY
Junior
SALARY
$49,500 - $58,900
About the role
Summary OverviewWe are looking for a proactive and friendly individual to be the smiling face of our office. This position is vital for ensuring our customers have the best experience whether they are visiting or contacting us.Key ResponsibilitiesWelcoming and assisting visitorsManaging and directing incoming callsMaintaining accurate records and filing systemsCoordinating meetings and managing calendarsAddressing customer concerns and providing solutionsManaging office correspondence and emailsQualificationsHigh school diploma or GEDCustomer service or office experience preferredStrong organizational abilitiesExcellent written and verbal communication skillsKnowledge of basic office software (e.g., MS Office)Top SkillsProblem-SolvingInterpersonal SkillsCommunicationOrganizational SkillsRequired CertificationsNone neededCompany BenefitsComprehensive medical, dental, and vision plansRetirement savings plan with employer contributionsGenerous paid leave policiesCareer advancement programsClosing StatementJoin us and be part of an energetic team that values customer service and fosters professional growth. Apply today!EEO StatementWe are committed to creating an inclusive environment for all employees. We celebrate diversity and are dedicated to creating an environment where everyone feels welcomed.Salary/Compensation: $49,500 - $58,900 per yearrecblid t21s9qeea32zcppapurz94b54glfov
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