Remote Operations Center (ROC) Operator

The Opportunity: This position is an Operator position based in the Black & Veatch World Head Quarters building in Overland Park, Kansas. The Operator working 12 hour shifts, will be operating and monitoring assets for clients as well as documenting and tracking progress of maintenance related work. This individual will report to the ROC Manager.

Key Responsibilities: Perform real-time operations of distributed asset power generation technologies in the Remote Operations Center (ROC). Interface with multiple parties for identification, diagnosis, and resolution of site operations and maintenance problems, including the site O&M team, site owner, regulatory agencies, and B&V leadership. Engage in multiple aspects of ROC responsibilities including communications with clients as well as internal team members to maintain contractual obligations. Follow and operates to scheduled energy dispatch instructions. Follow process and procedures for both site-specific projects and the Remote Operations Center. Stand watch in rotational shift work developed in coordination with the ROC Manager. Assist with Monitoring & Diagnostics (M&D) teams using predictive analytics for proactive monitoring of power generation, renewables, process industries, and generation assets. Perform functions requiring intermediate knowledge of distributed energy systems and use of control applications, standards, and document control process/procedures in support of remote operations. Help mentor and develop less experienced team members. Management Responsibilities Individual Contributor Preferred Qualifications Associate degree or trades/vocational experience preferred. 2 or more years of Operator related work experience. Previous operations experience related to Battery Storage, Solar, Wind, Simple Cycle Thermal Generation, or Combined Cycle Thermal Generation. Control Room Operator experience preferred Basic industry knowledge and technology trends Demonstrated knowledge of Power Plant systems and processes Basic knowledge of NERC responsibilities Basic knowledge of construction and constructability practices and principles Minimum Qualifications High School Diploma Required All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. Work Environment and Physical Demands Performs functions requiring intermediate knowledge of distributed energy systems (solar systems) and use of control applications, standards, and document control processes/procedures in support of remote operations. This position should have skills in Microsoft Office applications as well as various HMI and Operating platform software. This position would require working in a typical office environment. The position may entail prolonged periods of sitting and computer use, and the professional would ideally be able to maintain focus and attention to detail throughout the entire shift. The schedule for this role includes rotating 12-hour shifts, includes both days and nights. Holiday, weekend, and storm coverage shifts are also required and assigned.

Competencies: Being resilient Builds networks Collaborates Communicates effectively Courage Cultivates innovation Customer focus Decision quality Demonstrates self-awareness