Customer Insight & Issue Resolution Specialist

Posted 2 days ago

arsenaultSan Diego (CA)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$45,000 per year

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About the role

A well-recognized contact center in San Diego is looking for a Customer Service Issue Resolution Specialist. In this role, you will address customer service issues, ensuring satisfaction through prompt resolutions. Responsibilities include managing feedback processes, documenting complaints, and analyzing service trends for process improvements. The ideal candidate will have strong communication skills and a solid understanding of call center processes. This position offers competitive benefits and a salary of $45,000.

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