Overview:
In this senior role, you lead organizational change within the Enterprise Transformation portfolio to ensure capability initiatives land and sustain value. You will translate the enterprise CoE framework into on-the-ground action across PLM and R&D transformation efforts, partnering with executives, program leaders, and cross-functional teams. You drive readiness, sponsorship engagement, and adoption tracking while shaping change narratives and building internal capability. You will influence one of Waters’ most complex programs and act as a trusted voice across initiatives.
Responsibilities:
Design and lead tailored change strategies using the enterprise CoE framework for major initiatives Lead change management for Waters' PLM implementation and related R&D process redesign across R&D, Quality, Regulatory, and Commercial teams Engage senior sponsors across business units and regions, surface resistance and risks early Assess people, process, role, and technology impacts; flag sequencing conflicts across initiatives Develop audience-specific communications that connect why initiatives matter to business outcomes Oversee targeted training and build internal capability to sustain new processes and tools Define and track adoption metrics beyond training completion and recommend course corrections Contribute insights to the Change Management CoE to keep the framework practical and improving
Key requirements:
12+ years of progressive change management experience at least 5 years leading change on large-scale transformations experience with Change Management CoE and adapting enterprise frameworks ability to manage multiple concurrent change workstreams deep expertise in structured change management methodologies (Prosci/ADKAR, Kotter) strong business acumen with link between adoption and value realization exceptional executive communication and facilitation skills experience defining and tracking adoption metrics beyond activity completion Bachelor's degree in specified fields Prosci Certification, CCMP (ACMP), or equivalent credential Executive communication and facilitation Cross-functional collaboration Stakeholder management Prosci/ADKAR, Kotter (or equivalent) Change metrics and adoption analytics PLM knowledge and implementation experience