Benefits and Leave of Absence Specialist

Benefits and Leave of Absence Specialist Flex CA Office - Santa Ana, CA 92707

Coordinate open enrollment and ensure timely processing of employee benefit elections, changes, and terminations. Serve as the main point of contact for employee benefit inquiries, including health, dental, vision, retirement, disability, and wellness programs. Collaborate with vendors to resolve claims, billing, and coverage issues. Ensure compliance with ERISA, ACA, COBRA, and other federal, state, and local benefits regulations. Administer and monitor employee leaves, including CFRA, PFL, FMLA, ADA accommodations, Workers' Compensation, and company-sponsored leave programs. Act as a liaison between employees, managers, and third-party administrators to facilitate smooth leave transitions. Maintain accurate documentation and ensure compliance with required notice, tracking, and reporting obligations. Educate employees and managers on leave policies and procedures. Prepare reports for HR leadership and collaborate with Payroll to ensure correct leave and benefits payments. Conduct employee orientations and benefits workshops to promote engagement and understanding of available programs. Respond to employee inquiries with empathy, confidentiality, and accuracy. Guide employees through the leave process and support their re-entry to work after extended leaves. Follow company protocols to ensure the highest level of security to protect the client Personal Identifiable Information (PII).Other duties as assigned. In order to be provided the essential training required to be successful in this role, it is mandatory that you are present for and complete all essential/initial training onsite for up to 5 business days (unless prior management approval is provided). Please note that additional onsite training may be required depending on business need.