Guest Experience Specialist

Posted yesterday

colonial groupBrooklyn (NY)

SENIORITY

Entry

SALARY

$32,235 - $42,982 per year

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About the role

SSA Group seeks a Guest Experience Associate to welcome guests, manage admissions and membership windows, and drive ticket packages with a focus on excellent service. You will work with a team to meet daily sales goals, uphold cash-handling procedures, and maintain a clean, welcoming environment across locations. Join a role that blends hospitality with guest engagement, where your enthusiasm and customer-first approach help shape memorable experiences for visitors to cultural attractions.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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