Customer Support

Posted yesterday

collaberaPhoenix (AZ)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$29/Hr

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About the role

Duration: 06months of contract to Hire | Onsite PayRange: $29/Hr. to $30/Hr. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation,(paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) Job Description First point of contact received from high revenue Treasury Clients via email.Responsible for reading, analyzing, and/or determining appropriate handling and resolution of requests. Responsible for owning all first touch resolution requests, case creation and appropriate routing of requests to Service Advisors. Requests consist of Treasury, and/or deposit products.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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