Receptionist - State Farm Agent Team Member

Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & developmentABOUT OUR AGENCY:Our agency opened in 2012 and Kevin, the agency owner, has been a longtime resident of this same community. His experienced, multi-lingual team is deeply connected to the area, actively supporting the local school district and sports programs. The office has a close-knit, family feel where collaboration and care for one another are part of everyday life. If you’re looking to join a supportive team that values community involvement and teamwork, our agency could be the right fit for you.

ROLE DESCRIPTION: Kevin Vote - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.