Case Management Virtual Assistant

Posted yesterday

genius agency aiDenver (CO)

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Administration of Veterans' Affairs

SENIORITY

Mid

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About the role

Case Management Virtual Assistant Global Pacific Support is partnering with one of its valued U.S.-based clients to hire a Case Management Virtual Assistant who has experience working with American companies and supporting U.S. Veterans. This role calls for a professional who's organized, empathetic, and able to handle sensitive information with precision and care.

Responsibilities: Manage Veteran case files, ensuring accuracy, timeliness, and confidentiality. Coordinate appointments, follow-ups, and documentation with Veterans and support partners. Prepare reports, maintain databases, and track progress on ongoing cases. Communicate with clients and stakeholders via email, phone, and video — always with empathy and clarity. Support process improvement by identifying gaps and proposing efficiency solutions.

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.