Senior DNS & Security Support Engineer
asm research an accenture federal services companyDover (DE)
Senior DNS & Security Support Engineer
Posted yesterday
asm research an accenture federal services companyDover (DE)
SENIORITY
Senior
About the role
ASM Research, An Accenture Federal Services Company, seeks a Tier 2 Service Desk agent to deliver advanced support for Protective DNS, handling incidents escalated from Tier 1 and coordinating with network, security and cloud teams. You will document issues, refine procedures, and guide Tier 1 staff to improve service quality. Applicants should have a IT-related degree and 5+ years of technical support or network/security experience, plus US citizenship to pass federal background checks.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.