Azure Cloud Engineer
my3techMechanicsville (VA)
About the role
Azure Cloud Engineer to join the Eng and Ops team. The role includes engineering, application support, and rotational help‑desk support within the Tolling group. Includes API Gateways, AVD, App Insights, & Office 365.
Primary Responsibilities:
Cloud Operations and Engineering·Maintain and implement cloud resources in the Tolling Azure environment.·Ensure compliance with Virginia governmentpolicies regarding security, IAM, network controls, and cost governance.·Maintain and improve infrastructuredocumentation, naming conventions, tagging standards, and cloud governanceartifacts.·Assist with access reviews, role assignments, and least‑privilege IAM evaluations.·Manage vendor‑required updates and ensurecompatibility.·Implement fault‑tolerant and highly available Azure solutions. Monitoring, Troubleshooting, and Diagnostics·Monitor Azure services and application workloadsto ensure uptime and availability.·Troubleshoot issues related to connectivity, access, security, application performance, and service degradation.·Perform diagnostic deep‑dives using logs, metrics, traces, Azure Monitor, and Log Analytics.·Analyze and tune system/application performance. Operational Support·Participate in daily/weekly operational cycles including pattern monitoring, incident reviews, and maintenance readiness checks.·Triage production issues, ensure timelyresolution, and document root‑cause findings.·Execute and support off‑hours work as needed.·Define change requests, detailed implementationplans, and roll‑back procedures. Technical Development and Compliance·Understand end‑to‑end data flows across tollingsystems, roadways data, financial transactions, and reporting tools.·Support optimization of integrations and datamovement.·Apply PCI or other regulatory compliancerequirements when evaluating system behavior and logging patterns.·Manage key vaults, passwords, certificates, andsecure credential storage. Collaboration and Communication·Work directly with architects, engineers, managers, and cross‑functional teams to use Azure services effectively.·Provide best‑practice guidance related to SaaS, PaaS, and IaaS.·Communicate clearly in written and verbal formwith internal and external stakeholders.·Support multiple concurrent projects of complextechnical scope.
Qualifications:
•Minimum 3 years of experience with Microsoft Azure services.•Minimum 3 years experience supporting VDOT /E‑ZPass Virginia tolling applications, infrastructure, and cloud workloads, including hands-on diagnostic work with transaction flows, roadway sensor data ingestion, and tolling application performance tuning.•Bachelor’s degree in computer science, information systems, or equivalent experience.•Demonstrated ability to communicate requirementsand design concepts clearly.•Experience working in Windows environments.•Implementing Rubrik backup & recovery for Azure IaaS/PaaS, including policy sets, snapshot lifecycle tuning, and DRvalidation.•Experience with Office 365 services andadministering Single Sign‑On (SSO) including Entra ID.•Experience administering SecretServer privileged access vaults including credential rotation, vault workflow troubleshooting, and integration with Azure workloads.•Solid scripting experience (PowerShell and/orPython).•Ability to create network and system topologydocumentation.•Experience with Azure Virtual Desktops.•Office 365 services and Power Apps.•Azure certification (preferred).Special Instructions•Position requires a fingerprint‑based backgroundcheck. • Continued education is expected at the contractor’s own expense to stay current with VDOT technologies. Microsoft Azure administration/engineering Required3Years Microsoft Windows environments (2019+)Required5YearsServer infrastructure, protocols, firewalls, certificates, load balancers Required2Years Support of VDOT / E-ZPass Virginia tolling applications, infrastructure, and cloud workloads Required3Years Networking, server administration (Windows/Linux), databases, cloud environments Required2Years Implementing Rubrik backup & recovery for Azure IaaS/PaaSRequired2Years Scripting with PowerShell/Python Required2Years Continuous integration tools (Azure DevOps, Jenkins, Git, TFS) Desired1Years Administration of SecretServer privileged access vaults. Required2YearsOffice 365 and Power Apps platforms Required1Years Infrastructure as Code (Terraform or equivalent) Desired1Years Containerization (Docker, Kubernetes) Desired1YearsExperience with PCI or similar compliance frameworks Required1YearsKey Vault, secrets and certificate management Desired1YearsSingle Sign On and identity administration (Entra ID) Required1YearsAzure certification (AZ 104, AZ 305, or similar) Desired1YearsExperience with enterprise governance models Required1YearsExperience analyzing cloud cost trends and delivering cost optimization recommendations Desired1YearsAzure Virtual Desktops Desired1
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