Remote Cruise Coordinator
my travel connectionDakota City (NE)
About the role
Dakota City, United States | Posted on 03/02/2025
We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years serving clients all around the world. No experience necessary. We will train you.
Core Responsibilities:
Serve as primary customer contact providing premium concierge level service to travelers from start to finish
Respond to telephone, email inquiries, and online travel submissions in a timely fashion
Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation
Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
Become familiar with multiple web-based booking engines and travel resources
Pricing & cost calculations for changes or added trip fees
Provide e-tickets and take credit card payments over the phone.
Qualifications:
No experience necessary, we will train
Exceptional customer service abilities
Superior written and verbal communication skills
Strong organization with ability to prioritize and multitask
Job Type:
Full-time or part-time
Flexible Schedule
Agent Certification
Employee Discounts
Requirements:
Must be at least 18 years of age and reside in the U.S, Mexico, or Australia.
Laptop and/or smartphone and Wi-Fi are required.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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