Director, Customer Success — Digital Health Leadership

Posted yesterday

navinaNew York (NY)

Sales Managers Direct Health and Medical Insurance Carriers

SENIORITY

Manager

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About the role

Navina in New York is seeking a Director of Customer Success to lead a team and drive outcomes at strategic levels within client accounts. You will partner with Product, Implementation and Support, and Medical teams to demonstrate product value, oversee renewals, and shape the customer journey. The role requires extensive experience with health systems, EPIC EMR, and a proven track record in managing large accounts, with travel up to 50%.

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