Strategic Enterprise Success Lead
appianMcLean (VA)
Strategic Enterprise Success Lead
Posted today
appianMcLean (VA)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSoftware Publishers
SENIORITY
Manager
About the role
Appian is seeking a Customer Success Manager to act as a trusted advisor to elite organizations, guiding them through complex automated ecosystems powered by our AI-driven platform. You will shape executive relationships, drive platform adoption, and mitigate risks to deliver consistent business value across enterprise accounts. The role requires deep SaaS/PaaS experience and a willingness to travel about 25% annually.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.