Guest Experience Lead - Retail Operations

Posted today

colonial groupSpringfield (MO)

First-Line Supervisors of Retail Sales Workers All Other General Merchandise Retailers

SENIORITY

Mid

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About the role

SSA Group at Wonders of Wildlife is seeking a Retail Supervisor to lead a store team, drive guest satisfaction, and support management. You will supervise staff, coach performance, manage cash, inventory, and merchandising while ensuring compliance with laws and delivering excellent guest service. This role requires flexible hours, lifting up to 35 lbs, and a passion for teamwork in a fast-paced environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.