Customer Service Representative

Posted today

furniture care protectionOklahoma City (OK)

Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

About the role

Job Description: We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities: Handle customer inquiries and complaints on inbound and outbound calls Provide information about the services and guidelines Troubleshoot and resolve service issues and concerns Document and update claim records based on interactions Develop and maintain a knowledge base of the services and guidelines

Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients and customers Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Excellent attendance is a must Ability to work overtime as needed is a plus

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.