Incident Command Lead, Digital Gaming Support

Posted yesterday

mohegan paBel Air (MD)

First-Line Supervisors of Gambling Services Workers Casinos (except Casino Hotels)

SENIORITY

Lead

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About the role

Mohegan Sun in Uncasville, CT is seeking a Support Manager to design, implement, and run the incident management function for the Digital Gaming division. You will build the program from the ground up, act as Incident Commander for critical incidents, and coordinate cross‑functional teams to restore services quickly and minimize player impact. The ideal candidate has 5–8 years in incident management or related roles, strong communication, and experience with ticketing/monitoring tools (Asana,

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