Weekend Front Desk Lead: Member Experience Leader

Posted yesterday

new york sports clubWashington (DC)

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services Fitness and Recreational Sports Centers

SENIORITY

Mid

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About the role

New York Sports Club seeks a Front Desk Weekend Lead (Part-Time) to deliver exceptional customer service and support frontline staff during busy weekend hours. This role requires overseeing member interaction, resolving issues, and promoting retention efforts while providing an inviting environment for all members and guests. Ideal candidates will possess supervisory experience and a strong commitment to customer satisfaction.

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