AI Customer Success Manager - Auto Growth
podiumAtlanta (GA)
AI Customer Success Manager - Auto Growth
Posted 5 days ago
podiumAtlanta (GA)
SENIORITY
Mid
About the role
Podium is seeking a Regional Customer Success Manager to own the health and success of a segment of automotive customers. You will develop strategies to boost engagement, delight customers, and mitigate churn while guiding them through Podium's Interaction Management platform to achieve business goals.
You will be expected to travel 35-40% of the time, serving as the primary post-sales contact and driving renewals, product adoption, and value realization across your portfolio.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.