Senior Network Services Engineer
oracleFranklin (TN)
Senior Network Services Engineer
Posted today
oracleFranklin (TN)
SENIORITY
Senior
About the role
Overview:
As a hands-on Senior Network Services Engineer, you will operate and maintain network services across data centers, OCI, and AWS to ensure reliable, secure, and scalable connectivity. You collaborate with cross-functional teams to implement approved changes, troubleshoot issues, and drive improvements in automation and telemetry. You will use Python tools and Terraform workflows to deliver consistent production changes and advocate best practices in incident response and runbooks. This role supports Oracle Health customers and contributes to high-availability, compliant network services at scale. Compensation / Benefits Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Paid sick leave Employee Stock Purchase Plan Disability insurance
Responsibilities:
Operate and maintain physical and cloud network services for Oracle Health customers Configure, deploy, and troubleshoot routers, switches, firewalls, and load balancers Manage OCI and AWS virtual networks, subnets, routing, DNS, and load balancing Apply automation using Python, scripts, and Terraform configurations Update Terraform variables and deployment plans; ensure safe rollout and rollback Collaborate with infrastructure, security, SRE, platform, and vendor teams; provide handoffs across regions Maintain network diagrams, configuration records, and runbooks; participate in incident response and post-incident actions Identify improvement opportunities and contribute to monitoring, alerts, and recovery procedures Prepare and perform routine production changes, migrations, and maintenance Mentor peers, standardize tasks, and troubleshoot connectivity issues Support capacity and performance data collection; flag emerging concerns Communicate clearly in time-sensitive situations and provide customer-facing status updates
Key requirements:
Bachelor’s degree or equivalent experience Production network support experience in data center or cloud environments Networking fundamentals at CCNA/CCNP level: TCP/IP, subnetting, VLANs, routing, NAT, VPNs Understanding of BGP and OSPF; ability to troubleshoot routing issues Hands-on experience with routers, switches, firewalls, load balancers, DNS, DHCP Cloud networking experience in OCI or AWS; virtual networks, subnets, routing, security, load balancing Ability to use packet captures, logs, metrics, telemetry, and basic Linux commands for diagnostics Proficiency with Python for automation and script execution; ability to read and run existing scripts Experience with Terraform configurations and deployment workflows; state management Familiarity with Git, PRs, and CI/CD workflows for configuration changes Incident response experience and ability to document findings and actions Strong communication skills; ability to coordinate with multiple teams and stakeholders Willingness to participate in global on-call rotation and after-hours maintenance collaborative clear communicator problem-solving Python automation Terraform (IaC) Cloud networking (OCI, AWS)
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