Product Support Specialist - Material Handling

Posted 19 days ago

atlantic coast toyotaliftRocky Mount (VA)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Construction, Mining, and Forestry Machinery and Equipment Rental and Leasing

SENIORITY

Junior

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About the role

Customer Service Representative Looking for someone to act as a key point of contact for our customers and increase parts, service, and rental revenues. This position will work with to identify service needs with new and existing customers focusing on the area of Rocky Mount.

Responsibilities:

Develop and maintain relationships with potential and existing customers
Identify and locate new customers through networking, cold calls, etc.
Demonstrate in-depth product knowledge of our products, parts, and service offerings
Provide information and quotes to customers
Focus on gaining rentals in assigned area
Follow-up with leads and recommend service repairs, shop jobs, or other major fieldwork
Assist A/R with the collection of unpaid invoices
Prepare rental and service reports as requested by customers

Requirements: Valid driver's license and acceptable driving record required. Do you have excellent customer service skills? Are you passionate about providing solutions for your customers? Are you organized and able to plan your day to maximize customer visits? We want to talk to you...apply today

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