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David Careers

Fire and Water Restoration Crew Lead

Posted 22 days ago

servproDallas (TX)
First-Line Supervisors of Firefighting and Prevention WorkersAll Other Specialty Trade Contractors

SENIORITY

Mid

SALARY

$21.00 - $26.00 per hour

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About the role

Restoration Crew LeadSERVPRO of Duncanville/DeSoto offers: Competitive compensation Superior benefits Career progression Professional development And more! As the front-line representative of the SERVPRO® brand, the Restoration Crew Lead demonstrates the company's Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities:
  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities:
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
Position Requirements:
  • Valid driver's license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, fire / water restoration, or constructionIICRC certification a plus, not required
Skills/Physical Demands/Competencies:
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
Compensation: $21.00 - $26.00 per hour

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